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Counselling and Psychotherapy are talking therapies. The basis of counselling and psychotherapy is the relationship that is established between the person being supported and their counsellor or psychotherapist. It is essential that the person being treated feels safe and that their counsellor is trusting and non-judgemental and that the person feels they will be met with respect, sensitivity and understanding so that they are free to speak about whatever is on their mind and make a recovery.



Our Counselling Services in the Vault Wallsend

45 Counsellors 6 days a week





What is Counselling?

Counselling supports and enables the development of greater personal resilience.

Taking a here and now focus, it can help to reduce anxiety and depression and negative thinking so that there is greater freedom to think through problems and find solutions and make a recovery.

Counselling focuses on supporting our strengths and using these to develop new strategies so that we can find solutions to difficulties. It can help with a wide range of needs from anxiety and depression to relationship difficulties.

What are Talking Therapies?

Psychotherapy is a talking therapy that helps us to make changes that are deep and long-lasting. Taking a dual focus that looks both at our current situation and also any past circumstances that may be connected with it, it is possible to identify preferred patterns and preferences that take charge of our life even when we don’t want them to. This heightened understanding helps make it possible to change these patterns. In the process of making these changes people often re-discover parts of themselves that have become lost or overlooked over time. They develop new personal qualities and strengths and are able to build a richer and more satisfying life.


Which Talking Therapy is Right for Me?

If you are unsure about choosing between Counselling and Psychotherapy we will help you talk it through and come to a decision about what you feel will work best for you. We believe it is usually better to start small and progress from there if that is what is needed you are never alone with Anxious minds.

“Every journey starts with a first step, make yours today”










Please ONLY apply for 1-1 Counselling and Online Counselling Sessions if you can commit to attending scheduled sessions. Non-attendance at scheduled sessions reduces the availability of sessions for our members and has a cost to the charity, missing a session without letting us know and you will be removed.

Cost of the service

Anxious Minds runs a low-cost counselling service that is provided by a team of volunteer and paid counsellors. Give us a call and the Counselling Coordinator will discuss this with you when we are able to allocate you to a counsellor.

We encourage you to discuss your counselling needs with your GP first if you feel able to do so. Your GP can refer you to a whole range of general and specialist mental health services, so talking openly with your GP may help you to access the service that is right for you the first time around.

We don’t receive any funding for counselling services £20 per session

Counselling is accessed by an internal referral system so please speak to a member of staff who can help you with this.

All our Counsellors are Members of BACP or UKCP and are Experts in:

  • Anxiety Counselling & Panic Attacks
  • PTSD
  • Depression Counselling
  • Anger Management
  • Abuse Counselling
  • Bereavement & Grief Counselling
  • Stress Management
  • Low self-esteem


Anxious Minds relies heavily on charitable donations, all money received goes straight back into providing more Mental Health services.


Please note that all information provided is held in the strictest confidence and will not be shared with anyone outside of Anxious Minds, unless in circumstances where the risk to self/others/a minor is indicated.

Tel: 0191 262 0305


Please note: The Adult Talking Therapies Service is located in Wallsend North Tyneside

Counselling provided :

  • In-house
  • Phone
  • Video

Children’s Counselling Services

Young people may need help with a wide range of issues at different points in their lives. Parents and carers may also need help and advice to deal with behavioural or other problems their child is experiencing. Parents, carers and young people can receive direct support through Young Anxious Minds.

‘Growing up is not easy, and sometimes it’s hard

to cope with whatever life throws at you’

Young People Mental Health Services – can help if you:


  • Feel sad or like you don’t want to be here anymore
  • Have problems with your family, friends or at school
  • Hurt yourself or want to hurt yourself
  • Feel anxious and scared
  • Have problems with eating and food
  • Have trouble talking or sleeping
  • Feel depressed
  • Feel angry or are struggling to control your behaviour or temper
  • Find it hard to concentrate or get on with friends
  • Have to check or repeat things, or worry about germs
  • Don’t like yourself or have low self-confidence



How do I get help from a specialist?

Getting help from Anxious Minds service is easy, just give us a call 0191 262 0305
You may also find it helpful to speak to:

  • Your GP
  • Health Visitors
  • Children’s Centres

If you or your child is being supported by social services or the youth offending team, your key worker will be able to refer your young person for an appointment with Anxious Minds service.


When is the transition from children to adult services?

The age children and young people move to another service can differ. For example, some transition at 16, others at 18 or older. The transition between services can be a scary time for young people as the teams they know and are used to working with change. However, you will still be with Anxious Minds and part of our amazing community.


This service will support Young People from the age of 14+

We don’t receive any funding for counselling services £20 per session

Please note: The Children’s Talking Therapies service is located in Wallsend North Tyneside

Counselling provided :

  • In-house
  • Phone
  • Video


 Award-Winning Counselling Services

Anxious Minds Counselling Services is the largest provider of Counselling Services outside of the NHS, North of the Tyne. We have been delivering Counselling Services for the past six years. Our Counselling Services are not funded and are donation-based supporting around 250 people a week.

It takes referrals from all local GPs Mental Health and Crisis Teams, Veteran’s Mental Health Services and other Charities. The service has been the highest rated service on Healthwatch, the service had an external validation completed in 2020, with funding provided by the Association of Mental Health Providers scoring 98% with a grade of ‘OUTSTANDING’. More than 95% of our referrals are seen within two weeks making our provision accessible when needed most.

The project has won the Leading Mental Health Support Services of the Year for the last two years.  UK Enterprise Awards.